Privacy Policy
Last updated: March 2026
Traktion Studio ("we," "us," "our") operates the traktionstudio.com website. This page explains what information we collect when you use our site or book a session, and how we use it.
Information We Collect
When you book a session or contact us, we collect:
- Name, email address, and phone number
- Service selections and booking details
- Payment information (processed by Stripe, we never see your card number)
- IP address and browser information (for contract acknowledgment records)
How We Use It
- To confirm and manage your bookings
- To send booking confirmations, reminders, and contract copies
- To respond to your contact form messages
- To maintain records of session agreements as required
Third-Party Services
We use the following services that may process your data:
- Stripe for payment processing
- Amazon SES for email delivery
- Google Analytics for anonymous site usage analytics
- AWS & Digital Ocean for website hosting
- MongoDB Atlas for data storage
Data Retention
Booking records and contract acknowledgments are retained for legal and business purposes. Contact form submissions are retained as long as needed to respond to your inquiry.
Your Rights
You can request a copy of your data or ask us to delete it by emailing info@traktionstudio.com. We'll respond within 30 days.
Contact
Questions about this policy? Email us at info@traktionstudio.com.